Shipping & Returns

Shipping Info:

  • The Red Barn offers First Class and Priority Shipping via USPS for all orders in the US.

  • Be sure your shipping location is safe; The Red Barn is not responsible for stolen or damaged packages.

  • You are responsible to enter the correct shipping information. Any returned packages will be subject to returned shipping fees.

  • All orders will be processed within 5-7 business days unless it is a pre-order. You will be notified of all and any shipping updates for pre-orders.

Local Pick-Up:

  • Orders can be picked up at The Red Barn at 106 S State Street in Geneseo, Illinois.

  • You will receive a notification in your email when your order is ready for pickup. Be sure to check your spam folder and ensure you are receiving emails from


Return Policy:

  • We will issue a full refund for returns up to 14 days of your purchase date.

  • After 14 days, we will only issue returns in the form of store credit onto a gift card up to 30 days past your purchase day. 

  • Jewelry, intimates, bath/body and sale items are NON-returnable and NON-refundable.
  • Returns MUST BE unworn, unwashed and scent-free with the original tags still attached.

  • Shipping charges are not refundable​.

  • Returns/exchanges can be dropped off or shipped to The Red Barn at 106 S State Street, Geneseo, IL 61254.

  • The Red Barn does not offer return labels for online orders at this time, so you are responsible for the cost of shipping returns/exchanges.


If you wish to exchange your item for another size or product, please contact Ashley at Your item must be returned within 14 days of purchase. Once the item is received, inspected, and approved, your new item will be shipped out.

Defective Items:

All defective items must be reported within five (5) days of delivery. Once inspected and approved you will be given in-store credit or a refund. You can then apply the in-store credit to another item. Items that have been worn or washed will not be eligible for in-store credit or a refund.