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Shipping & Returns

Shipping Info:

  • RBB offers First Class and Priority Shipping via USPS for all orders in the US.

  • Be sure your shipping location is safe, Red Barn is not responsible for stolen or damaged packages.

  • You are responsible to enter the correct shipping information. Any returned packages will be subject to returned shipping fees.

  • All orders will be processed in 5-7 business days unless it is a pre-order. You will be notified of all and any shipping updates for pre-orders.

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Local Pick-Up:

  • Orders can be picked up at RBB's storefront located at 579 12th Ave in East Moline, IL - located between Streamline Architects and Iron + Grain Coffee House.

  • You will receive a notification in your email when your order is ready for pickup. Be sure to check your spam folder and make sure you are receiving emails from ashley@shoptheredbarn.com.

 

Return Policy:

  • Returns will be issued in the form of in store credit.

  • We must receive your return within 14 days of your purchase date to be eligible for a refund.

  • Jewelry, Intimates, Bath/Body + Sale items are NON-returnable and NON-refundable.

  • Returns MUST BE scent-free, unworn, unwashed, with tags attached.

  • Shipping charges are not refundable​.

  • Returns/exchanges can be dropped off or shipped to Red Barn Boutique at 579 12th Ave, East Moline, IL 61244.

  • RBB does not offer return labels, so you are responsible for the cost of shipping returns/exchanges.

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Exchanges:

If you wish to exchange your item for another size or product, please contact Ashley at ashley@shoptheredbarn.com. You're item must be returned within 14 days of purchase. Once the item is received, inspected, and approved, your new item will be shipped out.

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Defective Items:

All defective items must be reported within 5 days of being received. Once inspected and approved you will be given in-store credit. You can then apply the in-store credit to another item. Items that have been worn or washed will not be eligible for in-store credit.

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Don't worry, I won't share any details of your orders with your significant others ♡​